![]() ![]() This example uses the properties obtained in the previous command and recovers the inactive mailbox to an active mailbox for the user Ann Beebe. These properties are unique for each mailbox in your organization, whereas it's possible that an active and an inactive mailbox might have the same primary SMTP address. In the previous command, use the value of the DistinguishedName or ExchangeGUID property to identify the inactive mailbox. $InactiveMailbox = Get-Mailbox -InactiveMailboxOnly -Identity Use the New-Mailbox cmdlet with the InactiveMailbox parameter to recover an inactive mailbox.Ĭreate a variable that contains the properties of the inactive mailbox. Use the information returned by this command to recover a specific inactive mailbox. Get-Mailbox -InactiveMailboxOnly | Format-List Name,DistinguishedName,ExchangeGuid,PrimarySmtpAddress Run the following command to get identity information for the inactive mailboxes in your organization. For step-by-step instructions to use Exchange Online PowerShell, see Connect to Exchange Online PowerShell. You can't use the Exchange admin center (EAC) or the Microsoft Purview compliance portal for this procedure. You must use Exchange Online PowerShell to recover an inactive mailbox. ![]() Requirements to recover an inactive mailbox Learn details about signing up and trial terms. Start now at the Microsoft Purview compliance portal trials hub. Use the 90-day Purview solutions trial to explore how robust Purview capabilities can help your organization manage data security and compliance needs. If you're not an E5 customer, you can try all the premium features in Microsoft Purview for free. See the More information section for more details about the differences between recovering and restoring an inactive mailbox, and for a description of what happens when an inactive mailbox is recovered. For the procedures for this method, see Restore an inactive mailbox in Office 365. You can also restore the archive from an inactive mailbox. If another employee takes on the job responsibilities of the former employee, or if another user needs access to the contents of the inactive mailbox, you can restore (or merge) the contents of the inactive mailbox to an existing mailbox. The procedures in this article describe this method. After it's recovered, the inactive mailbox no longer exists. This method converts the inactive mailbox to a new, active mailbox that contains the contents of the inactive mailbox. If the former employee returns to your organization, or if a new employee is hired to take on the job responsibilities of the former employee, you can recover the contents of the inactive mailbox. If that employee returns to your organization or if another employee takes on the job responsibilities of the former employee, there are two ways that you can make the contents of the inactive mailbox available to a user: Microsoft 365 licensing guidance for security & compliance.Īn inactive mailbox (which is a type of soft-deleted mailbox) is used to preserve a former employee's email after they leave your organization. ![]()
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